Introduction

These Terms of Service (“Terms”)  are a legal agreement between you,  (referred to as “Customer”, “Administrator”, and/or “End User”), and Freight with Phoenix (referred to as “Freight with Phoenix”, the “Company” or “We”) (individually “Party” and collectively the “Parties”) and, unless you and Freight with Phoenix agree in a signed written document,  govern your use of and access to Freight with Phoenix’s services, including any software, hardware, mobile applications, tools, features, and other products and services that are made available through our website (https://freightwithphoenix.com/) (“Site“) or otherwise made available by us (collectively, and together with the items set forth in the definition of Phoenix Services, “Services“).

General Service Terms

1. If any provision of these Terms and Conditions is held to be invalid or unenforceable, the provision shall be removed (or interpreted, if possible, in a manner as to be enforceable), and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These Terms and Conditions set forth the entire understanding and agreement between us with respect to the subject matter contained herein and supersede any other agreement, proposals and communications, written or oral, between our representatives and you with respect to the subject matter hereof, including any terms and conditions on any of customer’s documents or purchase orders.
2. No Joint Venture, No Derogation of Rights. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms and Conditions or your use of the Site. Our performance of these Terms and Conditions is subject to existing laws and legal process, and nothing contained herein is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by us with respect to such use.

Intellectual Property Rights

Except as otherwise expressly provided in these Terms of Use, we have and will retain sole control over the operation, provision, maintenance, and management of the Web Site. All material on this Web Site, including, without limitation, text, images, illustrations, and look and feel, is protected by copyrights and/or trademarks, registered and unregistered, which are owned and controlled by Freight with Phoenix or by other parties that have licensed their material to us. It is our policy to respond expeditiously to claims of intellectual property infringement. We will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws. Notices of claimed infringement should be directed to:

info@freightwithphoenix.com

Links to Third-Party Sites

This Site may contain links to other independent third-party Web sites (“Linked Sites”). We do not endorse, and we shall not be responsible or liable for, any content, advertising, products, or other materials on or available from such sites or resources.

For your protection, please refer to the terms of service and privacy policies of those respective websites. You acknowledge, understand, and agree that Phoenix Dispatchers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of, or reliance on, any such content, goods, or services available on such other websites.

Copyright and Trademark Notices

All contents of the Web Site, including mobile applications, are Copyright 2024. All rights reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

No Liability

Freight with Phoenix makes no representations and/or endorsements about nor accepts any responsibility or liability whatsoever for any other websites  you may access through this Web Site, as such sites are independent from Freight with Phoenix and Freight with Phoenix has no control over the content on such web sites.

Freight with PHOENIX DOES NOT WARRANT OR GUARANTEE THAT: (a) YOUR CONTENT WILL BE PROTECTED AGAINST LOSS, MISUSE, OR ALTERATION BY THIRD PARTIES; THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS; 

(b) THE WEB SITE IS ERROR-FREE;   (c) WE MAKE NO WARRANTY WITH RESPECT TO THE RESULTS THAT MAY BE OBTAINED FROM THIS SITE, THE PRODUCTS OR SERVICES ADVERTISED OR OFFERED OR MERCHANTS INVOLVED;  (D)  YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR FOR ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK; 

1. YOU UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, ANY OF OUR SITES OR MATERIALS OR FUNCTIONS ON ANY SUCH SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Your Indemnity of Freight with Phoenix

You agree to defend (with counsel selected or approved by Freight with Phoenix), indemnify, and hold Freight with Phoenix harmless from any claim or demand (including, without limitation, reasonable attorneys’ fees and costs), made by any third party arising out of or in any way related to (a) any content posted by you on any Freight with Phoenix  Website; (b) your violation of the intellectual property rights of others; and/or (c) your violation of these Terms of Use.

PLACE OF PERFORMANCE

This Site is controlled, operated and administered by us from our office in the USA. We make no representation that materials at this site are appropriate or available for use at other locations outside of the USA and access to them from territories where their contents are illegal is prohibited. If you access this Site from a location outside of the USA, you are responsible for compliance with all local laws.

Refund requests / Policy

 

Refund Policy

 We strive to ensure that all our clients are satisfied with our services. If you feel there is a discrepancy in our invoice, we’re here to help. We are committed to resolving any issues or concerns you may have promptly. Please reply back to the email that has been sent to you with the invoice or contact us on phone number to get a quick response.

Refund Eligibility

To be eligible for a refund, please contact us within [10 business days] of your last charged invoice. We require a receipt and a valid reason for this request to process your refund.

Reasons for Refund

We understand that circumstances may arise where you feel the need for a refund. Please provide us with detailed information regarding the issue you are experiencing or the reason for your refund request. This helps us improve our services and better assist you.

Before initiating any chargeback or refund request, Please contact us first at:

Contacting Freight with Phoenix

If you have any questions about our Term Of Services you can contact us

By email: info@freightwithphoenix.com

By Phone: (307) 224-9494

Thank You for Visiting the Website.